How Twitter Can Improve Customer Service

By now, most companies know that using Twitter can improve their social media standing and make it easier for customers, the general public and industry colleagues to stay in touch. But few realize that Twitter can serve another purpose — improving customer service....

Small Business Marketing Trends for 2016

What does 2016 hold in terms of marketing trends? This year most experts agree on a handful of trends that will make waves over the next year. These are the areas that are bound to be game changers. Mobile Options Mobile sales soared in 2015 and the coming year they...