Blog
5 Pieces of Advice for Improving Employee Morale and Your Bottom Line
What’s the most important part of any company? If you said ‘the customer’ you’re only half right. The truth is that it’s the people who work with customers who often determine just how successful a company is. You can offer the greatest product in the...
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Data Warehousing and Business Intelligence – What’s the Difference?
The collection and analysis of data in order to improve the way a business runs isn’t a new concept, but it’s one that has been renewed through a variety of technological advancements. New software packages and computer processors have made it possible for...
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What Is Business Intelligence?
Business intelligence is any set of tools or techniques that can convert data into actionable information. It’s also become one of the most talked about business concepts within the past year. While the concept is nothing new, the ability for it to be...
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5 Social Media Trends You’ll Want to Watch in 2016
Social Media remains one of the most powerful tools available to businesses in 2016. So which 5 trends should you be watching out for and making the most of over the next 12 months? We’ve brought together a list of emerging social media trends that will...
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Roundup: 10 Quotes on Customer Service to Motivate Your Reps
Customer service is everything and anything that touches a customer — directly or indirectly. Customer service means servicing customers and it’s so much more than just solving problems or addressing complaints. Customer service is part of a holistic...
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5 Simple but Effective Ways to Connect with Customers
Connecting with customers is a challenge for every business. Luckily, the Internet has made it easier for companies to reach out and so we’ve gathered together 5 simple ways you can make customer outreach a priority in 2016. Make Your Website User Friendly...
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Blogs and Social Media – Working Hand in Hand
Maintaining a blog and a social media presence can seem a bit daunting at first. But that’s only if you think of them as separate issues. In fact, your social media presence should work hand in hand with the original content you’re creating elsewhere...
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Book Review: Networking Is Not Working: Stop Collecting Business Cards and Start Making Meaningful Connections
Building relationships for business is a lot like building information systems. A company willing to invest in a top of the line ecommerce inventory management app should be just as willing to invest in building relationships with vendors, colleagues and...
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5 Cardinal Rules of Social Media Marketing for Business
Social media may be popular and easy to access, but that doesn’t mean it’s easy to navigate your way through the waters. Just like your Uncle Bob and his affinity for typing in all caps, you could be breaking a serious social media rule of...
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Simple Strategies to Strengthen Business Connections
Business connections are a big part of success for any business. Whether it’s your relationships with vendors, colleagues, customers or even competitors — developing and maintaining relationships can easily make or break your business. So take some time...
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