Top 5 Customer Service Tips for e-Commerce

Top 5 Customer Service Tips for e-Commerce

The Internet changed every aspect of business. From the ways companies market and sell their items to how they handle inquiries, complaints and praise. As a result, the nature of customer service itself has changed and evolved. In some cases there are entirely new...
5 Benefits of Social Media for Even the Smallest Business

5 Benefits of Social Media for Even the Smallest Business

If you’ve been thinking that the investment needed for a small business strategy with social media simply isn’t worth the effort, you may want to reconsider. We’ve brought together a list of 5 ways a well-run social media presence can benefit every business from the...
Turning Website Visitors Into Customers

Turning Website Visitors Into Customers

Website conversion is the hot new trend that too few small business owners know about. Quite often, smaller companies think the hard part is simply getting someone onto their website when the true work only begins once they land on your home page. When someone visits...
5 e-Commerce Pitfalls That Can Ruin Your Online Business

5 e-Commerce Pitfalls That Can Ruin Your Online Business

Running an e-commerce business offers plenty of rewards and some unique challenges. Here we’ve rounded up five common pitfalls that can bring down even the best e-commerce business. Not Enough Detail You can have all the pictures you want, but if you don’t include...