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Top 5 Customer Service Tips for e-Commerce

The Internet changed every aspect of business. From the ways companies market and sell their items to how they handle inquiries, complaints and praise. As a result, the nature of customer service itself has changed and evolved. In some cases there are...

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Turning Website Visitors Into Customers

Website conversion is the hot new trend that too few small business owners know about. Quite often, smaller companies think the hard part is simply getting someone onto their website when the true work only begins once they land on your home page. When...

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